:root{--psi:#df1f2d;--psi-dark:#b91320;--psi-soft:#fff0f2;--ink:#17191f;--muted:#707783;--line:#e8eaee;--surface:#f6f7f9;--sidebar:272px;--shadow:0 14px 42px rgba(20,23,30,.07)}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;color:var(--ink);background:var(--surface);font:14px/1.55 "Manrope",system-ui,sans-serif}a{color:var(--psi);text-decoration:none}a:hover{color:var(--psi-dark)}.text-muted{color:var(--muted)!important}
.brand-mark{width:42px;height:42px;display:grid;place-items:center;flex:0 0 auto;border-radius:13px;color:#fff;background:var(--psi);box-shadow:0 9px 22px rgba(223,31,45,.22)}.eyebrow{display:block;margin-bottom:7px;color:var(--psi);font-size:10px;font-weight:800;letter-spacing:.14em}.eyebrow.light{color:#fff}
.auth-body{min-height:100vh;display:grid;place-items:center;padding:34px;background:#f3f4f6}.auth-shell{width:min(1160px,100%)}.login-card{min-height:700px;display:grid;grid-template-columns:.93fr 1.07fr;overflow:hidden;border:1px solid var(--line);border-radius:28px;background:#fff;box-shadow:0 30px 90px rgba(20,23,30,.12)}.login-form-pane{display:flex;flex-direction:column;padding:48px 58px}.login-brand{display:flex;align-items:center;gap:12px}.login-brand strong,.login-brand small{display:block}.login-brand strong{font-size:17px}.login-brand small{max-width:270px;margin-top:2px;color:var(--muted);font-size:9px;letter-spacing:.05em;text-transform:uppercase}.login-copy{margin-top:auto;padding-top:52px}.login-copy h1{margin:0 0 8px;font-size:39px;font-weight:800;letter-spacing:-.055em}.login-copy p{margin:0 0 28px;color:var(--muted);line-height:1.7}.form-label{font-size:12px;font-weight:750}.form-control,.form-select{min-height:48px;border-color:#dfe2e7;border-radius:12px;box-shadow:none!important}.form-control:focus,.form-select:focus{border-color:var(--psi);box-shadow:0 0 0 3px rgba(223,31,45,.09)!important}.input-icon{position:relative}.input-icon>i{position:absolute;z-index:2;top:50%;left:15px;transform:translateY(-50%);color:#939aa5}.input-icon .form-control{padding-left:43px;padding-right:44px}.password-toggle{position:absolute;top:50%;right:9px;transform:translateY(-50%);border:0;color:var(--muted);background:transparent}.form-link{font-size:11px;font-weight:700}.form-check-label{font-size:11px;color:var(--muted)}.form-check-input:checked{border-color:var(--psi);background-color:var(--psi)}.btn{min-height:42px;border-radius:11px;padding:.58rem 1rem;font-weight:750}.btn-primary{--bs-btn-bg:var(--psi);--bs-btn-border-color:var(--psi);--bs-btn-hover-bg:var(--psi-dark);--bs-btn-hover-border-color:var(--psi-dark);--bs-btn-active-bg:var(--psi-dark);--bs-btn-active-border-color:var(--psi-dark)}.btn-outline-primary{--bs-btn-color:var(--psi);--bs-btn-border-color:#f0a1a8;--bs-btn-hover-bg:var(--psi);--bs-btn-hover-border-color:var(--psi)}.btn-light{border-color:var(--line);background:#fff}.login-form-pane form .btn{display:flex;align-items:center;justify-content:center;gap:12px}.login-security{display:flex;align-items:center;gap:8px;margin-top:auto;padding-top:30px;color:#8b919b;font-size:10px}.login-security i{color:#24885f}.login-visual-pane{position:relative;background:#20232a center/cover no-repeat}.login-visual-pane:before{content:"";position:absolute;inset:0;background:linear-gradient(155deg,rgba(21,23,29,.12),rgba(15,16,20,.78))}.visual-overlay{position:absolute;z-index:1;right:44px;bottom:44px;left:44px;color:#fff}.visual-overlay h2{max-width:560px;margin:10px 0 18px;font-size:42px;font-weight:800;line-height:1.13;letter-spacing:-.055em}.visual-features{display:flex;flex-wrap:wrap;gap:10px}.visual-features span{padding:8px 11px;border:1px solid rgba(255,255,255,.24);border-radius:999px;background:rgba(255,255,255,.1);backdrop-filter:blur(8px);font-size:10px}
.sidebar{position:fixed;z-index:1040;inset:0 auto 0 0;width:var(--sidebar);display:flex;flex-direction:column;padding:22px 18px;border-right:1px solid var(--line);background:#fff;transition:transform .25s}.sidebar .brand{display:flex;align-items:center;gap:12px;padding:0 8px 22px;border-bottom:1px solid var(--line)}.sidebar .brand strong,.sidebar .brand small{display:block}.sidebar .brand strong{font-size:16px}.sidebar .brand small{margin-top:3px;color:var(--muted);font-size:8px;text-transform:uppercase}.sidebar-nav{flex:1;overflow:auto;padding:18px 0}.nav-section{display:block;padding:11px 12px 6px;color:#a0a5ae;font-size:9px;font-weight:800;letter-spacing:.12em}.nav-link{display:flex;align-items:center;gap:11px;min-height:45px;margin:3px 0;padding:10px 12px;border-radius:12px;color:#515864;font-weight:650}.nav-link i{width:21px;text-align:center;font-size:16px}.nav-link:hover{color:var(--psi);background:var(--psi-soft)}.nav-link.active{color:#fff;background:var(--psi);box-shadow:0 9px 22px rgba(223,31,45,.18)}.nav-link small{margin-left:auto;font-size:8px}.nav-link.disabled{opacity:.48}.sidebar-footer{padding-top:14px;border-top:1px solid var(--line)}.security-pill{display:flex;align-items:center;gap:10px;padding:12px;border-radius:12px;color:#266b51;background:#edf8f3}.security-pill>i{font-size:17px}.security-pill span,.security-pill small{display:block}.security-pill span{font-size:10px;font-weight:800}.security-pill small{font-size:8px;font-weight:500;opacity:.7}
.app-frame{min-height:100vh;margin-left:var(--sidebar)}.topbar{position:sticky;z-index:1020;top:0;height:76px;display:flex;align-items:center;padding:0 28px;border-bottom:1px solid var(--line);background:rgba(255,255,255,.93);backdrop-filter:blur(14px)}.icon-button{position:relative;width:42px;height:42px;display:grid;place-items:center;padding:0;border:1px solid var(--line);border-radius:12px;color:var(--ink);background:#fff}.icon-button:hover{color:var(--psi);background:var(--psi-soft)}.search-wrap{position:relative;align-items:center;width:min(420px,42vw)}.search-wrap>i{position:absolute;left:14px;color:#969da7}.search-wrap input{width:100%;height:43px;padding:0 15px 0 41px;border:1px solid var(--line);border-radius:12px;outline:0;background:#f8f9fa}.search-wrap input:focus{border-color:var(--psi)}.topbar-actions{display:flex;align-items:center;gap:9px}.notification-count{position:absolute;top:-5px;right:-5px;min-width:18px;height:18px;padding:0 4px;border:2px solid #fff;border-radius:10px;color:#fff;background:var(--psi);font-size:9px;font-weight:800;line-height:14px}.notification-menu{width:330px;border:0;border-radius:15px;box-shadow:var(--shadow)}.dropdown-heading{display:flex;justify-content:space-between;padding:16px;border-bottom:1px solid var(--line)}.dropdown-heading a{font-size:10px}.notification-item{display:flex;gap:11px;padding:13px 16px;border-bottom:1px solid #f0f1f3;color:var(--ink)}.notification-item:hover{background:#fafafa}.notification-item strong,.notification-item small{display:block}.notification-item strong{font-size:11px}.notification-item small{margin-top:2px;color:var(--muted);font-size:9px}.notice-icon{width:34px;height:34px;display:grid;place-items:center;flex:0 0 auto;border-radius:10px}.notice-icon.danger{color:var(--psi);background:var(--psi-soft)}.notice-icon.warning{color:#a96a00;background:#fff4d9}.notice-icon.success{color:#21825d;background:#eaf8f2}.profile-button{display:flex;align-items:center;gap:9px;padding:4px 6px;border:0;border-radius:12px;background:transparent}.profile-button:hover{background:#f5f6f7}.avatar{width:38px;height:38px;display:grid;place-items:center;flex:0 0 auto;border-radius:50%;color:var(--psi);background:var(--psi-soft);font-weight:800}.profile-button strong,.profile-button small{display:block;max-width:130px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.profile-button strong{font-size:10px}.profile-button small{color:var(--muted);font-size:8px}.profile-menu{border:0;border-radius:14px;box-shadow:var(--shadow)}
.content-area{min-height:calc(100vh - 120px);padding:30px}.page-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:18px;margin-bottom:24px}.page-heading h1{margin:0 0 5px;font-size:31px;font-weight:800;letter-spacing:-.05em}.page-heading p{margin:0;color:var(--muted)}.page-heading.compact{margin-bottom:20px}.metric-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:18px;margin-bottom:18px}.metric-card{display:flex;align-items:center;gap:15px;padding:20px;border:1px solid var(--line);border-radius:17px;background:#fff;box-shadow:0 7px 24px rgba(20,23,30,.04)}.metric-icon{width:44px;height:44px;display:grid;place-items:center;flex:0 0 auto;border-radius:13px;font-size:18px}.metric-icon.red{color:var(--psi);background:var(--psi-soft)}.metric-icon.gold{color:#ad7100;background:#fff3d8}.metric-icon.blue{color:#296dc1;background:#edf5ff}.metric-icon.green{color:#21825d;background:#eaf8f2}.metric-card small,.metric-card strong,.metric-card span{display:block}.metric-card small{color:var(--muted);font-size:9px;font-weight:750}.metric-card strong{font-size:25px;line-height:1.2;letter-spacing:-.04em}.metric-card div>span{color:#8b919b;font-size:9px}.dashboard-grid{display:grid;grid-template-columns:minmax(0,1.65fr) minmax(300px,.75fr);gap:18px}.panel{overflow:hidden;border:1px solid var(--line);border-radius:18px;background:#fff;box-shadow:0 7px 24px rgba(20,23,30,.04)}.panel-heading{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:20px 21px;border-bottom:1px solid var(--line)}.panel-heading h2{margin:0;font-size:14px;font-weight:800}.panel-heading p{margin:3px 0 0;color:var(--muted);font-size:10px}.panel-heading>a{font-size:10px;font-weight:750}.chart-wrap{height:255px;padding:19px}.trend-chart{height:300px;padding:20px}.region-legend{display:grid;grid-template-columns:1fr 1fr;gap:8px;padding:0 20px 20px}.region-legend span{display:flex;align-items:center;gap:7px;color:var(--muted);font-size:9px}.region-legend i{width:7px;height:7px;border-radius:50%;background:var(--psi)}.region-legend span:nth-child(2) i{background:#20232b}.region-legend span:nth-child(3) i{background:#e5a72d}.region-legend span:nth-child(4) i{background:#9299a5}.region-legend strong{margin-left:auto;color:var(--ink)}.activity-list{padding:7px 20px}.activity-item{display:flex;gap:11px;padding:13px 0;border-bottom:1px solid #eff0f2}.activity-item:last-child{border:0}.activity-icon{width:32px;height:32px;display:grid;place-items:center;flex:0 0 auto;border-radius:10px;color:var(--psi);background:var(--psi-soft)}.activity-item strong,.activity-item small{display:block}.activity-item strong{font-size:10px}.activity-item small{margin-top:3px;color:var(--muted);font-size:8px}.empty-compact{padding:30px 0;color:var(--muted);text-align:center;font-size:10px}.app-footer{display:flex;justify-content:space-between;padding:12px 30px 20px;color:#959ba5;font-size:9px}
.app-table{margin:0}.app-table>:not(caption)>*>*{padding:13px 14px;border-bottom-color:#eef0f2}.app-table thead th{color:#858c97;font-size:9px;font-weight:800;letter-spacing:.06em;text-transform:uppercase;white-space:nowrap}.app-table tbody td{font-size:10px}.app-table tbody td strong,.app-table tbody td small{display:block}.app-table tbody td small{margin-top:3px;color:var(--muted);font-size:8px}.ticket-id{color:var(--psi);font-weight:800}.priority,.status-badge{display:inline-flex;padding:4px 7px;border-radius:999px;font-size:8px;font-weight:800}.priority.tinggi{color:#c81d2a;background:#fff0f2}.priority.sedang{color:#a96a00;background:#fff3d8}.priority.rendah{color:#21825d;background:#eaf8f2}.status-dot{display:inline-block;width:7px;height:7px;margin-right:6px;border-radius:50%;background:var(--status,#999)}.empty-state{padding:45px!important;text-align:center}.empty-state i,.empty-state strong,.empty-state span{display:block}.empty-state i{margin-bottom:8px;color:#c0c4cb;font-size:30px}.empty-state strong{font-size:12px}.empty-state span{margin-top:3px;color:var(--muted);font-size:9px}.data-toolbar{display:flex;align-items:center;justify-content:space-between;gap:15px;padding:16px 20px;border-bottom:1px solid var(--line)}.data-search{display:flex;width:min(380px,100%)}.toolbar-info{display:flex;align-items:center;gap:12px;color:var(--muted);font-size:10px}.status-badge.active{color:#21825d;background:#eaf8f2}.status-badge.inactive{color:#777e89;background:#f0f1f3}.color-chip{display:flex;align-items:center;gap:6px}.color-chip i{width:13px;height:13px;border-radius:4px}.btn-group .btn{min-height:34px;padding:5px 9px;border-color:var(--line)}.pagination-wrap{display:flex;align-items:center;justify-content:space-between;padding:14px 20px;color:var(--muted);font-size:9px}.pagination{--bs-pagination-active-bg:var(--psi);--bs-pagination-active-border-color:var(--psi);--bs-pagination-color:var(--ink)}.modal-content{border:0;border-radius:19px;box-shadow:0 26px 75px rgba(20,23,30,.2)}.modal-header,.modal-footer{padding:19px 22px;border-color:var(--line)}.modal-header h2{font-size:17px;font-weight:800}.modal-body{padding:22px}.delete-icon{width:58px;height:58px;display:grid;place-items:center;margin:auto;border-radius:50%;color:var(--psi);background:var(--psi-soft);font-size:22px}.app-alert{border:0;border-radius:13px}.sidebar-backdrop{display:none}
@media(max-width:1199.98px){.metric-grid{grid-template-columns:1fr 1fr}.dashboard-grid{grid-template-columns:1fr}.panel-wide{grid-column:auto}}
@media(max-width:991.98px){.sidebar{transform:translateX(-100%);box-shadow:16px 0 48px rgba(20,23,30,.18)}body.sidebar-open .sidebar{transform:translateX(0)}body.sidebar-open .sidebar-backdrop{position:fixed;z-index:1030;inset:0;display:block;background:rgba(15,17,22,.42)}.app-frame{margin-left:0}.login-card{grid-template-columns:1fr;width:min(620px,100%);margin:auto}.login-visual-pane{display:none}}
@media(max-width:767.98px){.auth-body{padding:0;background:#fff}.login-card{min-height:100vh;border:0;border-radius:0;box-shadow:none}.login-form-pane{padding:28px 22px}.login-copy h1{font-size:32px}.content-area{padding:22px 15px}.topbar{height:68px;padding:0 15px}.page-heading{align-items:flex-start;flex-direction:column}.page-heading>.btn{width:100%}.metric-grid{grid-template-columns:1fr}.data-toolbar{align-items:stretch;flex-direction:column}.toolbar-info{justify-content:space-between}.app-footer{padding-inline:15px}}
@media(prefers-reduced-motion:reduce){*,*:before,*:after{scroll-behavior:auto!important;transition-duration:.01ms!important}}

/* Tipografi konten admin: nyaman dibaca pada desktop dan perangkat bergerak. */
.content-area{font-size:15px}.page-heading h1{font-size:33px}.page-heading p{font-size:14px}.metric-card small{font-size:12px}.metric-card div>span{font-size:11px}.panel-heading h2{font-size:17px}.panel-heading p,.panel-heading>a{font-size:12px}.region-legend span{font-size:12px}.activity-item strong{font-size:13px}.activity-item small{font-size:11px}.empty-compact{font-size:13px}.app-table thead th{font-size:11px}.app-table tbody td{font-size:13px}.app-table tbody td small{font-size:11px}.priority,.status-badge{padding:5px 8px;font-size:10px}.toolbar-info,.pagination-wrap{font-size:12px}.empty-state strong{font-size:14px}.empty-state span{font-size:11px}.modal-body{font-size:14px}
.notification-empty{display:flex;align-items:center;flex-direction:column;gap:4px;padding:24px;color:var(--muted);text-align:center}.notification-empty i{color:#21825d;font-size:25px}.notification-empty strong{color:var(--ink);font-size:12px}.notification-empty small{font-size:10px}

.brand-mark img,.avatar img{width:100%;height:100%;object-fit:cover;border-radius:inherit}.admin-welcome-banner{position:relative;min-height:245px;display:grid;grid-template-columns:1.2fr .8fr;align-items:center;overflow:hidden;margin-bottom:20px;padding:34px 38px;border-radius:21px;color:#fff;background:linear-gradient(125deg,#b91320,#df1f2d 70%,#ed4b57);box-shadow:0 16px 42px rgba(185,19,32,.18)}.admin-welcome-banner h2{margin:0;font-size:30px;font-weight:800;letter-spacing:-.04em}.admin-welcome-banner p{max-width:670px;margin:11px 0 22px;color:rgba(255,255,255,.82);font-size:14px}.admin-welcome-banner .btn{color:var(--psi)}.banner-visual{position:relative;height:210px}.banner-visual>i{position:absolute;z-index:2;right:105px;top:20px;font-size:90px}.growth-arrow{position:absolute;z-index:1;right:16px;top:55px;color:#ffcb53;font-size:130px}.banner-visual>b{position:absolute;right:12px;bottom:0;width:56px;height:55px;border-radius:7px 7px 0 0;background:rgba(91,6,14,.28)}.banner-visual>b:nth-of-type(2){right:75px;height:85px}.banner-visual>b:nth-of-type(3){right:138px;height:115px}.banner-visual>b:nth-of-type(4){right:201px;height:68px}.heading-actions{display:flex;gap:8px}.admin-form-grid{display:grid;grid-template-columns:270px 1fr}.profile-photo-panel{display:flex;align-items:center;flex-direction:column;padding:35px;border-right:1px solid var(--line);text-align:center}.profile-photo-preview{width:116px;height:116px;display:grid;place-items:center;margin-bottom:16px;overflow:hidden;border:5px solid #fff;border-radius:50%;color:var(--psi);background:var(--psi-soft);box-shadow:0 8px 24px rgba(20,23,30,.12);font-size:48px}.profile-photo-preview img{width:100%;height:100%;object-fit:cover}.profile-photo-panel small{margin-top:4px;color:var(--muted);font-size:10px}.admin-form-body,.identity-form{padding:32px}.form-actions-admin{display:flex;justify-content:flex-end;margin-top:28px;padding-top:20px;border-top:1px solid var(--line)}.admin-filter{display:flex;align-items:end;gap:12px;padding:18px 20px;border-bottom:1px solid var(--line)}.admin-filter>div{min-width:150px;flex:1}.admin-filter label{display:block;margin-bottom:5px;font-size:11px;font-weight:800}.detail-grid{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(280px,.65fr);gap:18px}.detail-main{padding:28px}.detail-header{display:flex;justify-content:space-between}.detail-main h2{margin:22px 0 12px;font-size:26px;font-weight:800}.detail-description{color:#525965;line-height:1.8}.detail-info{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-top:26px}.detail-info>div{padding:14px;border-radius:12px;background:#f6f7f9}.detail-info small,.detail-info strong{display:block}.detail-info small{color:var(--muted);font-size:10px}.detail-info strong{margin-top:3px;font-size:12px}.reporter-card dl{padding:20px;margin:0}.reporter-card dt{color:var(--muted);font-size:10px}.reporter-card dd{margin-bottom:14px;font-size:13px;font-weight:700}.location-summary{display:flex;gap:13px;margin-top:18px;padding:17px;border-radius:13px;color:#2b6c54;background:#eaf8f2}.location-summary>i{font-size:20px}.location-summary strong,.location-summary span,.location-summary a{display:block}.location-summary span{font-size:11px}.location-summary a{margin-top:4px;font-size:11px;font-weight:800}.activity-item p{margin:4px 0;color:var(--muted);font-size:12px}.print-header{display:none}.report-summary{display:flex;align-items:baseline;gap:8px;padding:18px 20px;border-bottom:1px solid var(--line)}.report-summary strong{font-size:25px}.report-summary span{color:var(--muted);font-size:12px}.upload-card{height:100%;display:flex;align-items:center;flex-direction:column;padding:20px;border:1px solid var(--line);border-radius:15px;text-align:center;cursor:pointer}.upload-card>span{width:110px;height:90px;display:grid;place-items:center;margin-bottom:12px;overflow:hidden;border-radius:12px;color:#a0a6af;background:#f5f6f7;font-size:30px}.upload-card img{width:100%;height:100%;object-fit:contain}.upload-card strong,.upload-card small{display:block}.upload-card small{margin:4px 0 12px;color:var(--muted);font-size:10px}.upload-card input{max-width:100%;font-size:11px}
@media(max-width:991.98px){.admin-welcome-banner{grid-template-columns:1fr}.banner-visual{position:absolute;right:0;bottom:0;width:330px;opacity:.25}.admin-form-grid,.detail-grid{grid-template-columns:1fr}.profile-photo-panel{border-right:0;border-bottom:1px solid var(--line)}.detail-info{grid-template-columns:1fr 1fr}.admin-filter{align-items:stretch;flex-wrap:wrap}.admin-filter>div{min-width:calc(50% - 12px)}}@media(max-width:767.98px){.admin-welcome-banner{min-height:300px;padding:27px 23px}.admin-welcome-banner h2{font-size:25px}.banner-visual{opacity:.16}.heading-actions{width:100%;flex-direction:column}.heading-actions .btn{width:100%}.detail-info{grid-template-columns:1fr}.admin-filter{flex-direction:column}.admin-filter>div,.admin-filter>.btn{width:100%}.admin-form-body,.identity-form,.detail-main{padding:22px 17px}}
@media print{.sidebar,.topbar,.app-footer,.no-print,.btn{display:none!important}.app-frame{margin:0}.content-area{padding:0;background:#fff}.panel{border:0;box-shadow:none}.print-header{display:flex;align-items:center;gap:18px;margin-bottom:22px;padding-bottom:16px;border-bottom:2px solid #222}.print-header img{width:70px;height:70px;object-fit:contain}.print-header h1{margin:0;font-size:22px}.print-header p{margin:4px 0 0;font-size:10px}.report-table thead th,.report-table tbody td{padding:7px;font-size:9px}.report-summary{padding-inline:0}@page{size:A4 landscape;margin:12mm}}

/* Alur revisi DPC, DPRD, dan pihak eksternal. */
.workflow-strip{padding:18px 22px}.workflow-steps{display:grid;grid-template-columns:repeat(7,1fr);gap:8px}.workflow-step{position:relative;display:flex;align-items:center;flex-direction:column;gap:7px;color:#9aa0a9;text-align:center}.workflow-step:not(:last-child):after{content:"";position:absolute;top:15px;left:calc(50% + 19px);width:calc(100% - 30px);height:2px;background:#e5e7eb}.workflow-step i{position:relative;z-index:1;width:31px;height:31px;display:grid;place-items:center;border:2px solid #dfe2e7;border-radius:50%;background:#fff;font-style:normal;font-size:11px;font-weight:800}.workflow-step small{font-size:10px;font-weight:750}.workflow-step.done{color:#237a59}.workflow-step.done i{border-color:#237a59;color:#fff;background:#237a59}.workflow-step.done:after{background:#8ccdb4}.workflow-step.current{color:var(--psi)}.workflow-step.current i{border-color:var(--psi);color:#fff;background:var(--psi);box-shadow:0 0 0 5px var(--psi-soft)}.workflow-action-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.workflow-form{padding:22px}.workflow-form .form-check{display:flex;align-items:flex-start;gap:8px}.workflow-form .form-check-label{font-size:12px;line-height:1.5}.claim-panel{border-color:#f0adb3}.claim-callout{display:flex;align-items:center;flex-direction:column;margin-bottom:18px;padding:22px;border-radius:14px;color:#7e1520;background:var(--psi-soft);text-align:center}.claim-callout i{font-size:32px}.claim-callout strong{margin-top:7px}.claim-callout span{margin-top:4px;font-size:11px}.external-list{padding:4px 22px}.external-list article{display:grid;grid-template-columns:auto 1fr auto;gap:12px;align-items:start;padding:17px 0;border-bottom:1px solid var(--line)}.external-list article:last-child{border:0}.external-list strong,.external-list small{display:block}.external-list p{margin:5px 0;color:var(--muted);font-size:12px}.external-list small{font-size:10px;color:var(--muted)}.evidence-link{display:inline-flex;align-items:center;gap:6px;margin:3px 0 5px;font-size:11px;font-weight:800}
@media(max-width:991.98px){.workflow-steps{grid-template-columns:repeat(4,1fr)}.workflow-step:after{display:none}.workflow-action-grid{grid-template-columns:1fr}}
@media(max-width:575.98px){.workflow-strip{overflow-x:auto;padding:16px}.workflow-steps{width:660px;grid-template-columns:repeat(7,1fr)}.workflow-step small{font-size:9px}.external-list article{grid-template-columns:auto 1fr}.external-list .status-badge{grid-column:2}}
.complaint-photo-panel{margin-bottom:1rem}.complaint-original-photo{display:inline-grid;gap:.55rem;padding:0 22px 22px;color:var(--ink);text-decoration:none}.complaint-original-photo img{display:block;width:min(100%,540px);max-height:340px;object-fit:cover;border:1px solid var(--line);border-radius:16px}.complaint-original-photo span{color:var(--psi);font-weight:800}